Frequently asked questions

Educational software only
Is this financial advice?
No. AuraFX Elite is educational software. We provide analysis tools and labels — you make all trading decisions with your own broker.
Do you hold my money or access my broker account?
No. We have no broker relationship, do not hold client funds, and cannot place trades on your behalf.
Are you FCA regulated?
No. UK-operated sole trader. See regulatory disclosure.
Where does live price data come from?
Public APIs: Yahoo Finance, CoinGecko, open.er-api.com. Prices may differ from your broker. See symbols and markets.
How does the economic calendar work?
Finnhub when API key is set on server; otherwise a reference weekly schedule. Open economic calendar.
Is the dashboard free?
Yes — register for free access. MT5 products are sold separately on MQL5 Market when listed.
How do I install on MT5?
Get started guide and MT5 install. Buy on MQL5 Market or copy files from project folder.
Can the EA trade automatically?
EAs can automate when Algo Trading is on — test on demo first. You are responsible for settings and risk. Not guaranteed profit.
How do I pay?
Free dashboard: register only. MT5: MQL5 Market. Website PayPal when enabled by operator.
Refunds?
Refunds policy — digital products generally non-refundable after download.
Contact support